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customer satisfaction is our highest priority

We are thankful for all of our loyal customers and communities of which we are privilidged to serve day-in-day-out! 

If you would like to show your appreciation to a Santek Team Member please email us at info.service@santekwasteservices.com.

Just wanted to take a moment to let your company know how impressed we were this morning with the job your employee is doing. We live in Jasper Ga and this is the first interaction we have had since you have been providing our service. We have a really hard time with the bears always getting into our trash and unfortunately, they struck again last night. As I noticed what had happened and my husband was trying to get outside to clean it up your employee had stopped and started picking it up. I was so impressed by what he was doing. He could have easily drove on by because there was not one bag still in the can. I just wanted to take a minute to express what a great job he is doing. We did not get his name but wanted to make sure you knew what an exceptional job he is doing. Thank you for the great service.

Residential Customer

Jasper, GA

 

Hello there. I just wanted to be able to give some recognition to the driver of the trash truck who was picking up garbage in a subdivision in Trussville Alabama. The driver essentially got out of his cab twice at two different houses to pick up trash that had fallen out of the can, or to just set the can back up after it didn't go down properly. His excellent customer service did not go unnoticed and it's very appreciated. Please thank him for me.

Residential Customer

Trussville, AL

 

I am a Hoover resident and have lived here long enough to have seen several waste removal companies over the years. Santek has done a great job and has been a more responsive company than any other I’ve experienced here. I have tremendous respect for your drivers and crews, so I wanted to be sure to send you a note to say thanks to them for going above and beyond today. I had two garbage cans and a box at my curb, and when your crew stopped, they noticed another box and full can of shrub cuttings I had left by our house. They came and got both of those to dispose of even though they had to take extra time to come and get it. I really appreciate the extra effort on top of an already strenuous job. Special thanks to the guys today in Hoover!!

Residential Customer

Hoover, AL

 

I want to let the Santek management know that our garbage men are the BEST. Over the past couple years we have always had friendly crews, but this crew is especially wonderful! Every Monday/Wednesday/Thursday morning they come down the street and honk and wave at my one-year-old son, whether he's watching out the window or walking across the yard at them. Today, one of the crew members wheeled the recycling bin back to our house and put a toy garbage truck on the top of the bin for my son! (It is a Tonka truck that makes the sounds that their truck makes and it has a recycling bin that goes with it.) It was one of the kindest gestures and meant so much to our family. We are thankful for these friendly guys who serve our neighborhood.

Residential Customer

Hoover, AL

 

To balance the complaints that I'm sure are voiced so often, I want to commend the Santek employee who took care of garbage collection today in Trussville AL.  We live on a hill, and just as the garbage truck came down to service our street, a huge thunderstorm struck.  Garbage cans were going everywhere.  We saw him get out of the truck and insure that all the garbage bags were in each can before he put it in the truck.  The rush of water in the storm drains literally tipped over every can spilling garbage down the street-he really did an admirable job. I don't know if it was the City Council who was responsible for making the switch to Santek recently, but as an observation over the past couple of weeks, their employees certainly seem to take their job seriously and it is an improvement over our previous service.  Thank you for your leadership in our city and would you please pass on our gratitude to the appropriate folks in the City and with Santek!

Residential Customer

Trussville, AL

 

The Loudon County Solid Waste Disposal Commission whishes to express their appreciation to Levi Higdon for his exceptional service at the Matlock Bend Landfill from 2010 through 2014. Applying your knowledge, experience and hard work, you promptly brought the landfill back on line following a slope failure that had occurred before your arrival. Your action established a firm, positive working relationship with the Tennessee Department of Environment and Conservation. Your attention to detail maintained this relationship, as evidenced by results of their routine inspections. Finally, your professionalism represented the commission well to customers, the public, and all who visited. Thank you.

Loudon County Solid Waste Disposal Commission

Loudon, TN

 

Very happy with the service we receive!! My garbage men are wonderful! Appreciate everything they do for us! Thank you for always being so kind!!

Residential Customer

Elizabethtown, KY

 

Santek Waste Services comes highly recommended by Mohawk Industries, Inc. to provide exceptional landfill services and assist in any sustainable recycling efforts your company may encounter. Santek Waste Services has been partnered with Mohawk Industries, Inc. for the past five years, as our preferred landfill provider, as well as, a recycling partner participating in the annual and bi-annual recycling bids. In fact, they recycled all of our North Georgia cardboard and paper products, as well as, our plastic bottles collected at 46 Mohawk manufacturing plants from 2012-2014 at their 1224 Pleasant Hill NE, Ranger, Georgia site. They have shared their expertise in both the landfill and recovering arena, and have been invaluable in helping us reach our goals and objectives in this capacity. 

Mohawk Industries, Inc.

Waste Stream Management, Manager

Dalton, GA

 

Please accept this recommendation letter on behalf of Santek Waste Services. Santek has been serving the City of Calhoun, Georgia for the past ten years for internal commercial waste services. Prior to contracting with Santek the City was in the commercial roll off business for many years servicing our general government, utilities, and local businesses. So we know the industry pretty well. After several years of working the numbers we decided to contract our needs to a private company. Santek has exceeded our expectations in competitive pricing, service, and good will. No issue has ever arisen that Santek did not solve in a professional and expeditious manner. I can truly say that Santek not only treats Calhoun as a customer but more importantly as a partner. This type of service can only occur when a company's core value and mission is the customer comes first. I would recommend Santek to anyone.

City of Calhoun, GA

 

Santek Environmental Waste Services has provided our city quality service and customer satisfaction since they were awarded our contract.
They have been very responsive to all of our concerns and we have had no problems that they have not been willing to resolve.
I am pleased with their overall service and communications with us and look forward to a continuing good relationship.

City of Trussville, AL

 

I just wanted to extend another thank you in your as well as Santek's direction. Last weekend much work was completed and a large step was made in preparing for the PIE Innovation Center to become a reality. Without people like you in our community these opportunities never become a reality for the next generation. I hope you are blessed this week and your generosity comes back to you and Santek 7 fold!

PIE Innovation Center

Bradley County, TN

 

Words cannot express to you how thankful and grateful I am, and the Prospect family is, for your generosity and caring. Your donations and contributions are what made this year’s food drive successful. You put us in a position to be able to help more people than ever!

Prospect Elementary School

Bradley County, TN